Privacy Policy

Your privacy is of the utmost importance to us at Calcas Unique Contracting Ltd.! The following Privacy Policy outlines the types of personal information received and collected by our website and how it is used.

Personal data we collect and why we collect it

General

There may be times when we ask you to provide certain information about yourself such as your name, e-mail address, mailing address, phone number, or credit card information. This information is used when you place an order, complete any forms or surveys, participate in contests or promotions, or seek planting/landscaping advice. We may also maintain a record of your product purchases.

Comments

When visitors leave comments on the website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Forms

By using any form on the site, you are providing any personal or private information submitted by the form to us. This information may be used by us to provide follow-up, to contact you regarding your submission, and/or to improve or change our business practices. By providing any contact details, such as an email address or phone number, you are giving implied consent to us to use that information to contact you regarding our business. You may, at any time, request to be opted out of any commercial electronic messages by simply emailing us or using the unsubscribe/opt-out options provided in those commercial electronic messages which you receive.

Cookies

If you leave a comment on our website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

By using the site, your browsing behaviour, browser data, location data, and personal data that you provide through the use of the site may be collected for analytics purposes. Analytics help us make decisions for our business and the site based on the types of visitors that come to our site. Analytics services are provided by Google Analytics, and their privacy policy applies here.

Who we share your data with

Your data may be shared with 3rd parties for the purpose of delivering the site’s experience and functionality. Examples of these 3rd parties may include Google (for analytics, advertising, and reporting), and Facebook (for advertising and reporting).

We may need to contact you via phone, email, or mail to address questions or issues specific to your order or clarify any questions we may have regarding your order.

We use the personal information you provide for internal purposes, such as confirming, processing and tracking your order, informing you of our new products, services and offers, and providing you with information from and about Unique Garden Centre & Landscaping.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How long do we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about your experiences.

Your contact information

Visit our Contact Us page for our contact information.

Your Consent

By using our site, you consent to our website’s privacy policy. If you have any questions or concerns, please feel free to Contact Us.

Return, Exchange, Refund, Warranty

 

For Living (Plant) Products

All sales of Living Products are final.

We do not provide any warranty on Living Products.

Living Products include but are not limited to trees, shrubs, perennials, and annuals.

 

For Giftware Products

We do not offer refunds for Giftware Products.

Exchanges may be processed within 14 days of the purchase date with the original purchase slip.

 

For products marked “Sale”, “Clearance”, or “Final Sale”

Any product that has been marked “Sale”, “Clearance”, or “Final Sale” is not eligible for exchange.

 

Requesting an Exchange

Please Contact Us by email or phone to start an Exchange Request. To process your exchange, we require the original purchase slip for the product you wish to exchange. We only replace items if they are defective or damaged and are eligible for an exchange in accordance with this policy.

Pickup, Delivery, and Shipping Policy

Please contact us.